FREE SHIPPING within Metro Manila for orders over P5,000
FREE SHIPPING within Metro Manila for orders over P5,000
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Return Policy

We understand that sometimes you may need to return an item purchased from our website. Our return policy is designed to make the process as easy and hassle-free as possible. Please read the following guidelines carefully:

  1. Our products are perishable food products, all sales are final and cannot be exchanged.
  1. In the event you received a damaged or contaminated product, please fill out this form within 24 hours and we’ll get back to you as soon as possible.
  1. Once we received and validated your request, a customer service representative will contact you for the next steps.
  1. The customer service representative will schedule a pick of the said products.
  1. Once we receive the returned item, we will inspect it to ensure that it meets our return policy guidelines.
  1. If the item meets our return policy guidelines, we will issue a refund to the original payment method within 7-10 business days.
  1. We reserve the right to refuse any returns that do not meet our return policy guidelines.

If you have any questions or concerns about our return policy, please do not hesitate to contact our customer service team. We are here to help!